This notice explains how Al Tamayoz uses data when you browse, register, study or subscribe.
Data we use
We use your name, email and sector to create your account. A student mobile number is required before the first subscription request. A parent or guardian number is optional and used if account-related contact is needed. Inform the guardian and get permission before entering their number. Passwords are stored as hashes. For subscription requests we handle transfer references, amounts, dates, receipts and review status. We record study progress, assessment results and the last lesson opened to provide dashboard features. Technical connection data and operational logs may be processed to protect the service and prevent misuse.
Use and access
We use the data to run accounts and courses, review subscriptions, provide support and protect the service. Staff access data according to their permissions. Receipts are stored privately and accessible only to the requester and authorised reviewers. We use Cloudflare for hosting, databases and file storage. We may disclose data when required under applicable law.
Retention and rights
We retain what is needed to operate accounts, document subscriptions, resolve disputes and meet legal obligations. Copies may remain in protected backups. You can edit your name and phone numbers in My account and request access, correction or deletion as provided by applicable law. Use an official support channel when listed on the contact page. We may need to verify your identity.